Newly created user can't login

[SaleLeads.net]

Hello,

I created a new user and activate it.
Then I tried to login with the new login credentials but it says invalid login.
Even when I tried to reset the password, it doesn't recognise the email while I can see the new user on the backend.

Can anyone help me fix the issue?

Thank you
Faiz

 

[ghimes]

Hello,
Responded in the Support Tickets area.

Cosmin

 

[SaleLeads.net]

Thank you