New Users Cannot Login

ori0n

New Member
Hi,

I came across another problem that I have faced. I have created a new user and group. But when I tried to login as the user it prompted me invalid login credentials.

I tried to use forget password but it prompted me email is invalid even though it is listed in the backend. Please advise.

Thank you
Justin
 

twisted1919

Administrator
Staff member
And also make sure you login in the right area. /backend for users, /customer for customers.
 

ori0n

New Member
And also make sure you login in the right area. /backend for users, /customer for customers.
Understand. I log in using the normal user link
 

dren

New Member
I encountered the same issue, please assist. I was able to do it before but now it not working for me anymore.
thanks in advanced
 

twisted1919

Administrator
Staff member
Sometimes, if the password has characters like < or >, our security filter might strip them, so try to use a password without these chars.
 

paximailwizz

New Member
Hello

I am facing some issue with mailwizz sign in, I just purchase the pack but i can't get the area to login to my mailwizz backend, i need help in this area
 
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