Need some help on Bounce reporting in Campaign Stats

[Amit Jugran]

Hi!

If someone could help with this issue.

I changed the domain for mailwizz app. And after the change, while the campaigns are sending just fine, I am not getting any stats on Bounce mails. It shows as 0 in Campaign Overview report, while I get post delivery notifications on bounced emails on the listed email id.

I am using Amazon SES, and I checked at SES metrics. Its showing the bounces.

I checked at Mailwizz 'Campaign Bounce Logs', and nothing is shown there. I checked the cron job for Bounce handling, and its just fine as well.

Am sure I have not set-up something right. Can someone point me to the right direction.

Regards,

Amit

 

[twisted1919]

I am using Amazon SES, and I checked at SES metrics. Its showing the bounces.

Delete the ses server and add it again, your sns topic is pointing to the old domains thus you don't get any notifications via ses.

 

[Amit Jugran]

Many Thanks @twisted1919 !