Multiple emails sended to one adresse

P

ptgx

Member
Hi all,

I need help to a urgent problem that i have with Mailwizz. Some of my contacts received multiple emails during a campaign, some of us received 10x the same email and i don't know why. I don't send multiple campaign to the same time, can you help me ?

thank you very much !

Pascal
 
Hi,

Can you give me more details about the campaign? Was send to a list or to a segment? With what version of the app ? To how many subscribers ?
 
Hi twisted,

I have 18 lists, some lists contains 1000 contacts, others contains 10 000 contacts, it depends.
I always send campaign to a list (one list at a time), not a segment. The version used is 1.3.6.0 (i'm currently upgrading to 1.3.8.0 due to this problem).
 
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