More Tracking Domain Info Please

Alan Tutt

New Member
I'm checking into setting up tracking domains so I can have all links for a customer account point to the main website for that account rather than the domain on which MailWizz is installed.

I have the MailWizz domain on a dedicated IP address, although this one IP address is used for the root domain as well as the subdomain. (MailWizz is installed on a subdomain.)

My customer account website is on a separate IP address on the same server.

I've set up a CNAME reference in the customer domain DNS records, restarted Apache, waited more than 48 hours, and when I reference the tracking (sub)domain (links.domain.com), it doesn't point to the MailWizz subdomain (wizz.maildomain.com).

Does the MailWizz SUBdomain need to be on it's own dedicated IP address, separate from the root domain?

I'm on a CPanel VPS, if that matters.
 
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