mailwizz + elasticemail = DKIM problems

Discussion in 'Common issues' started by atom64, May 18, 2019.

  1. atom64

    atom64 New Member

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    hey guys

    i am going crazy trying to setup a domain for sending with elasticemail

    i added the domain in elasticemail and followed all their validation process and got success message on all the points

    [​IMG]

    because of the validation i didnt add anything to mailwizz, so no sending domain, i just setup the sending server with the API of elasticemail

    The result is a problem with DKIM signatures which somehow appear double in the header of the emails,
    one with the email domain and other with d=elasticemail.com.
    It seems that both are not signed and this result the DMARC to fail because SPF have not matching sending domain.

    how to solve this problem ?
    every email is going to spam
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @atom64 - def. get in touch with elastic email, this is an issue on their end.
     

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