Lists Filter Issue

Discussion in 'General discussions' started by Eric535, Oct 8, 2019.

  1. Eric535

    Eric535 Member

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    So when I go to my Lists>All Subscribers>Filters, I go down to Campaigns action and choose did not open. Then I select all my campaigns from the drop down and for days I choose 30 and hit submit. But after hitting submit I get the error "This site cannot be reached". If I chose one or two campaigns then it works. But not when I choose all of them.

    What should I do?
     
  2. ghimes

    ghimes New Member Staff Member Support Staff

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    Hello!
    It seems that the number of subscribers found when you select all the campaigns is big and the server is getting a timeout. Please try to increase the PHP maximum_execution_time or the memory_limit
     
    twisted1919 likes this.
  3. Eric535

    Eric535 Member

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    Thanks. But where I do that? I think I have done that in wordpress but not mailwizz.
     
  4. Eric535

    Eric535 Member

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    So as a reference I went to

    backend/index.php/misc/phpinfo

    Then I changed

    max_execution_time = 30

    to

    max_execution_time = 120

    Ran the filter and it still didnt work.

    I changed
    memory_limit = 256

    to

    memory_limit = 512

    and it crashed my server so i disabled it.
     
  5. ghimes

    ghimes New Member Staff Member Support Staff

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    Hello,
    This settings depends also on your available resources also. You said that setting the memory to 512 crashed your server, that makes me wonder how much memory do you have available?
    Bottom line, it seems that if the filter is retrieving less records, everything is fine. The page crushes if the result set is big, that lead to the conclusion that is a server setting (maybe resource limitation) related problem.

    Cosmin
     
  6. Eric535

    Eric535 Member

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    I have 8 GB of memory

    Ubuntu 16.04 LTS, Dedicated 8GB: 4 CPU, 160GB Storage, 8GB RAM


    @twisted1919 Can you help?
     
  7. twisted1919

    twisted1919 Administrator Staff Member

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  8. Eric535

    Eric535 Member

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  9. Eric535

    Eric535 Member

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  10. twisted1919

    twisted1919 Administrator Staff Member

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    @Eric535 - if your database server starts after you apply the changes, that is a good indicator the changes were applied.
     
  11. Eric535

    Eric535 Member

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    I just want to make sure im editing the right file. I got this info from serverpilot

     
  12. Eric535

    Eric535 Member

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    Dont know if Im in the right file. When I renamed mysqld.cnf to mysqld-OLD.cnf and restart the mysql server MW didnt crash.
     
  13. Eric535

    Eric535 Member

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  14. Eric535

    Eric535 Member

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    @twisted1919 Its been a while since my last response. I still havent heard from you.
     
  15. twisted1919

    twisted1919 Administrator Staff Member

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    It shouldn't, but now do you have your mysql configuration file with proper values in it ?

    Sorry for that, lots going on with mailwizz development, we're all working there for now.
     
  16. Eric535

    Eric535 Member

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    I put this at the bottom of my mysqld.cnf file

    Code:
    # MySQL / MariaDB Optimizations recommended for Mailwizz
    innodb_buffer_pool_size = 5734
    innodb_flush_log_at_trx_commit = 2
    max_connections = 500
    
    # End Mailwizzz
    
     
  17. Eric535

    Eric535 Member

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    @twisted1919 I did this. Didnt change anything.
     
  18. twisted1919

    twisted1919 Administrator Staff Member

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    Well...
    Those are bytes... so i think what you did, you made things worse :)
    They have to go in the [mysqld] section of that file.
    You can put the entire file here if you wish and i'll tell you where to add the config.
     
  19. Eric535

    Eric535 Member

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    @twisted1919

    Oh. So your saying i should of put the M behind it? Like 5734M? LOL

    They have to go in the [mysqld] section of that file.
    You can put the entire file here if you wish and i'll tell you where to add the config.[/QUOTE]

    Here is what I have now

    Code:
    #
    # The MySQL database server configuration file.
    #
    # You can copy this to one of:
    # - "/etc/mysql/my.cnf" to set global options,
    # - "~/.my.cnf" to set user-specific options.
    #
    # One can use all long options that the program supports.
    # Run program with --help to get a list of available options and with
    # --print-defaults to see which it would actually understand and use.
    #
    # For explanations see
    # http://dev.mysql.com/doc/mysql/en/server-system-variables.html
    
    # This will be passed to all mysql clients
    # It has been reported that passwords should be enclosed with ticks/quotes
    # escpecially if they contain "#" chars...
    # Remember to edit /etc/mysql/debian.cnf when changing the socket location.
    
    # Here is entries for some specific programs
    # The following values assume you have at least 32M ram
    
    [mysqld_safe]
    socket        = /var/run/mysqld/mysqld.sock
    nice        = 0
    
    [mysqld]
    #
    # * Basic Settings
    #
    user        = mysql
    pid-file    = /var/run/mysqld/mysqld.pid
    socket        = /var/run/mysqld/mysqld.sock
    port        = 3306
    basedir        = /usr
    datadir        = /var/lib/mysql
    tmpdir        = /tmp
    lc-messages-dir    = /usr/share/mysql
    skip-external-locking
    #
    # Instead of skip-networking the default is now to listen only on
    # localhost which is more compatible and is not less secure.
    bind-address        = 127.0.0.1
    #
    # * Fine Tuning
    #
    key_buffer_size        = 16M
    max_allowed_packet    = 16M
    thread_stack        = 192K
    thread_cache_size       = 8
    # This replaces the startup script and checks MyISAM tables if needed
    # the first time they are touched
    myisam-recover-options  = BACKUP
    #max_connections        = 100
    #table_cache            = 64
    #thread_concurrency     = 10
    #
    # * Query Cache Configuration
    #
    query_cache_limit    = 1M
    query_cache_size        = 16M
    #
    # * Logging and Replication
    #
    # Both location gets rotated by the cronjob.
    # Be aware that this log type is a performance killer.
    # As of 5.1 you can enable the log at runtime!
    #general_log_file        = /var/log/mysql/mysql.log
    #general_log             = 1
    #
    # Error log - should be very few entries.
    #
    log_error = /var/log/mysql/error.log
    #
    # Here you can see queries with especially long duration
    #log_slow_queries    = /var/log/mysql/mysql-slow.log
    #long_query_time = 2
    #log-queries-not-using-indexes
    #
    # The following can be used as easy to replay backup logs or for replication.
    # note: if you are setting up a replication slave, see README.Debian about
    #       other settings you may need to change.
    #server-id        = 1
    #log_bin            = /var/log/mysql/mysql-bin.log
    expire_logs_days    = 10
    max_binlog_size   = 100M
    #binlog_do_db        = include_database_name
    #binlog_ignore_db    = include_database_name
    #
    # * InnoDB
    #
    # InnoDB is enabled by default with a 10MB datafile in /var/lib/mysql/.
    # Read the manual for more InnoDB related options. There are many!
    #
    # * Security Features
    #
    # Read the manual, too, if you want chroot!
    # chroot = /var/lib/mysql/
    #
    # For generating SSL certificates I recommend the OpenSSL GUI "tinyca".
    #
    # ssl-ca=/etc/mysql/cacert.pem
    # ssl-cert=/etc/mysql/server-cert.pem
    # ssl-key=/etc/mysql/server-key.pem
    
    # MySQL / MariaDB Optimizations recommended for Mailwizz
    innodb_buffer_pool_size = 5734
    innodb_flush_log_at_trx_commit = 2
    max_connections = 500
    
    # End Mailwizzz
    
     
  20. twisted1919

    twisted1919 Administrator Staff Member

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    Yes exactly.

    They are okay where they are apparently.

    Just make sure you restart mysql after the changes.
     

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