issue to validate server

[twisted1919]

Then this will fix your issue: https://forum.mailwizz.com/threads/my-campaigns-dont-send-theyre-stuck-in-pending-sending-status.2/

 

[severvasin]

to avoid a lot of questions on setting up and running the service
maybe someone has a complete guide
what server to buy
installed on the server
how to adjust gradually creaking

I think this will solve a lot of problems and will not be too many questions

 

[severvasin]

@severvasin - Does this applies: https://forum.mailwizz.com/threads/my-campaigns-dont-send-theyre-stuck-in-pending-sending-status.2/ ?

not help me

 

[severvasin]

I note
the entire installation process took place in a normal mode
all required services are running, and service and installer were marked in green

 

[twisted1919]

Show me how did you add the cron jobs in your server.

 

[severvasin]

http://cropme.ru/47dc06b809912d18d625d76e4e64d97d

 

[severvasin]

I agree that I am an idiot
since I'm new to the subject and do not understand a lot
I beg your pardon

 

[twisted1919]

Don't worry

1. I don't see the cron job for send-campaigns command, i assume it is there but not in the screenshot?
2. In your cron jobs, why did you put echo in front of /usr/bin/php5 ?
Can you edit the cron jobs and remove that echo statement?

3. What happens if you run this from command line:

/usr/bin/php5 -q /home/admin/web/ccrc.ru/public_html/apps/console/console.php send-campaigns --verbose=1

(this: /home/admin/web/ccrc.ru/public_html/apps/console/console.php might need adjustments)

lemme know.

 

[severvasin]

I checked
all that you have said
and how I see the work
if you have a couple of minutes
I can show you in any way possible your remote access (ammy or TeamViewer) server
if it is impossible for you
I throw up their hands
I do not know that has to do next
solving problems found

 

[Macguiver89]

HI.

Ive done a few installations of Mailwizz on various different servers. Sometimes it works othertimes it does not work.

THe issue im facing is upon validating the server.

I receive the verification email. But the problem is when i click the link. It says

404 NOT Found. The server cannot find the requested page

Any idea why that might happen?

 

[twisted1919]

I receive the verification email. But the problem is when i click the link. It says

404 NOT Found. The server cannot find the requested page

This is because you try to validate the server multiple times.
Each validation request generates a validation key. If you generate a new key, it is going to overwrite the previous one, so when you finally receive the email, it will have an invalid key.
You should send the validation email only once and wait for it.

 

[Macguiver89]

Ive found the problem.

The Domain to where i installed Mailwizz to was on a shared IP. And as long as it is on a shared IP. The verification link does not work. So i moved it to a dedicated IP and it worked

 

[David Ji]

I also have the similar issue with validating server. In fact, serveval days ago, I had successfully validated the server with our marketing@riverscrm.com configuration. However, today, I suddenly found that our marketing@riverscrm.com configuration is inactive. Then, I validate our server with my wrong email again (david.ji@rivermst.com)which is saved in cache, instead of my right email (david.ji@riversmt.com) . However, when I have input my right email address or my personal email address (david.ji.dy@139.com) or any other email address, it always showed the same wrong information as folows:

• Expected response code "250" but got code "550", with message "550 5.7.1 authentication is required .For more information, please visit https://feedback.qiye.163.com/static/feedback/#/bounce/ABFOCXADKwAiD1kOcUsvIAYGHjU/Kwgkax0UXER/FBQFFQtZLwk3".

However, when I checked with our email service provider, 163.com (Netease, the biggest email provider in China), they told me that our email is working well, and they didn't receive any wrong information about our email. And I have also tested my email account: marketing@riverscrm.com in outlook and the email sending and receiving all work very well. Then, I deleted all the delivery sever configuration and set all the configuration again. it still didn't work. Please help and tell us how to solve this problem! It is urgent, as we plan to start the email sending early next week.

 

[David Ji]

I have done further test, and finally, I have found that when I change the Bounce Server back to Choose, then I can validate my delivery server with any test email, however, if I select the Bounce Server with Our Edmbounce Server, although our Edmbounce server is active in the 2nd attached file, all the validating server's email will not reach my controlled email account. Could you please tell me the reason why?

 

[twisted1919]

Could you please tell me the reason why?

Yes, because when you use a bounce server, the email address of that server becomes the return-path of your emails, so the real sender, this is why, you should use same email address for the bounce server, for this exact reason, to avoid the exact issues you are having.

 

[David Ji]

Many thanks for your quick reponse. Which one action do you recommend: 1. leave the Bounce Server to Choose or 2. add another Bounce Server with the same name of delivery sever (marketing@riverscrm.com), and select the Bounce server to handle the Bounce email issue?

 

[laurentiu]

Many thanks for your quick reponse. Which one action do you recommend: 1. leave the Bounce Server to Choose or 2. add another Bounce Server with the same name of delivery sever (marketing@riverscrm.com), and select the Bounce server to handle the Bounce email issue?

Option 2. - Add a new Bounce Server using the same email address as your Delivery Server (in this case, marketing@riverscrm.com), and assign it to handle the bounces.

 

[David Ji]

Thank you very much, Laurentiu, we had already tried the same action as you mentioned in Option 2 and it has worked very well. Thank you again for your instruction.