IP for OPENERS

[Greg]

Hello,
in campaigns stats opener, i have the ip 10.0.20.12 for all poeple

why ?

Thanks

 

[twisted1919]

Most likely your server is behind a proxy which does not properly forward the IP address?
Ask your hosting about your setup and let me know what they say.

 

[guevara56]

Hello,

I have the same problem, all the openers have my one of the sending IP (my own IP)

Please let me know what i should do

 

[twisted1919]

@guevara56 - did you speak to your hosting?