icloud.com bounces help?

[jjanisse09]

Hey guys, I am getting a lot of soft bounces for icloud.com email addresses with the error below:
Obviously I'd like to keep these email subscribers and send mail to them! Is there any work around to send mail to them?

Thanks in advance

 

[twisted1919]

Can you please paste here the message itself not an image? I'll run some tests on it.

 

[jjanisse09]

Hey thanks Legend!
Here's the message

smtp; 554 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137

 

[twisted1919]

@jjanisse09 - the rule has been added for internal bounces, your app will update it's own rules tonight as part of the daily rules update

 

[jjanisse09]

Hi sorry I’m not understanding... can you explain it a little more simple for me?

 

[twisted1919]

We continuously update the bounce rules, like we just did today by adding your new rule and we make them available for all mailwizz installs so that the rules update without you needing to update the application.

Each MailWizz install, at midnight, will query our api and pull the new rules, so by tomorrow, your rules will be updated and these bounces will be marked as internal bounces so you can keep emailing to those addresses.

 

[jjanisse09]

Great explanation thanks!

Honestly I thought all bounces were bad. And I thought @icloud.com were just emails that couldn’t be sent to. I’ve deleted tens of thousands of @icloud.com addresses at this point! :/

 

[jjanisse09]

@twisted1919 can you provide a little more clarity as to what’s going on? Can these iCloud leads be mailed to? Why are they still showing as bounces?

 

[twisted1919]

Speaking on the message you get:

smtp; 554 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137

Then yes, you can continue to email them but using a different delivery server.

 

[jjanisse09]

Speaking on the message you get:

smtp; 554 5.7.1 [CS01] Message rejected due to local policy. Please visit https://support.apple.com/en-us/HT204137

Then yes, you can continue to email them but using a different delivery server.

ok! So it probably is due to AWS! Thanks!