HiI followed the steps here to install, but it’s missing a file in the package – the extension file. https://www.mailwizz.com/kb/install-steps/
The hosting service assistance said that there must be a directory: /home/customer/domain.com/public_html/newsletter/latestwizz.zip/apps/extensions, however, when there is no folder/file called “extensions”.
They also say: the directory “extensions” needs to have permissions 777 but since it is not showing, we can not update the permissions.
Any thoughts?
Can you download again Mailwizz and extract it and make sure when its extract there is no error.I followed the steps here to install, but it’s missing a file in the package – the extension file. https://www.mailwizz.com/kb/install-steps/
The hosting service assistance said that there must be a directory: /home/customer/domain.com/public_html/newsletter/latestwizz.zip/apps/extensions, however, when there is no folder/file called “extensions”.
They also say: the directory “extensions” needs to have permissions 777 but since it is not showing, we can not update the permissions.
Any thoughts?
Just create that folder at the location where MW expect it, in the apps folder and then set the permissions.I followed the steps here to install, but it’s missing a file in the package – the extension file. https://www.mailwizz.com/kb/install-steps/
The hosting service assistance said that there must be a directory: /home/customer/domain.com/public_html/newsletter/latestwizz.zip/apps/extensions, however, when there is no folder/file called “extensions”.
They also say: the directory “extensions” needs to have permissions 777 but since it is not showing, we can not update the permissions.
Any thoughts?