I am unable to verify sending domain

Discussion in 'Common issues' started by Hamid Azad, Feb 20, 2019.

  1. Hamid Azad

    Hamid Azad New Member

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    I have updated my dkim and spf as mailwizz suggested me. But when I click on verify dns records it is saying Unable to retrieve the TXT records for your domain name
    What should I do?
    Also I want to know if there is any way to validate my emails before sending. If there is a ways how much it will cost? is it one time ?
     
  2. laurentiu

    laurentiu Active Member Staff Member

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    @Hamid Azad - DNS propagation can take up to 48 hours in whole world.
     
  3. frm.mwz

    frm.mwz Well-Known Member

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    What @laurentiu wrote is correct.
    If you want to check yourself, you could use https://www.nslookuptool.com/

    There are some extensions in the Codecanyon portfolio of mwz which do verification.
     
  4. gteindia

    gteindia New Member

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    Hi,

    I am using third party smtp servers i.e. amazon aws. I have verified the SPF, DMARC and DKIM records at aws.amazon.com. Do I again need to verify in MailWizz? Also it keeps saying that "Unable to retrieve the TXT records for your domain name." and the domain has been using MailWizz and AWS for more than a year now - it is only today that I saw this setting / option.

    Can you please advise what is this for ? The settings are all done in the CPanel and it is verified at amazon / alibaba / elasticemail etc.

    Thanks
     
  5. twisted1919

    twisted1919 Administrator Staff Member

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    Nope. If you are using 3rd-parties that do domain validation, you don't need to do it in mailwizz. Matter a fact you don't need to do it in mailwizz in 99% of cases, there are just rare conditions when you should do it from mailwizz, so rare that most likely you don't need to do it.
     
  6. gteindia

    gteindia New Member

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    Thanks. I dread the extra effort ;)
     

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