How to use Email box monitor?


New Member
I have a campaign that sends emails from the address I also have an Email box monitor for The condition of the box monitor is to copy all replies containing "Dear" (which is all of them) to List 2. But it doesn't seem to be working, as list 2 is empty even though many people have replied to the campaign.

My goal in this is to later send a followup email campaign to everyone who didn't reply to the first campaign.

What am I doing wrong?