How to stop bot clicks on email links

Discussion in 'Common issues' started by Ashish Shukla, Jul 24, 2019.

  1. Ashish Shukla

    Ashish Shukla New Member

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    Hi,

    we are getting bot clicks on our campaigns. Anyone faced this issue before? How do we secure it.

    Also can someone suggest how may i block those IP address in Mailwizz.


    Thanks,
    Ashish
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    From /backend/index.php/settings/campaigns/exclude-ips-from-tracking you can add whatever ips you want to exclude from tracking.
     
  3. Ashish Shukla

    Ashish Shukla New Member

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    Hi @twisted1919

    Hi just added, but unable to see is this successfully added or not. It's removed from text box.
    How can we secure this for future.
     
  4. twisted1919

    twisted1919 Administrator Staff Member

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    I saved a few test ips without issues:
    Screenshot 2019-07-24 18.01.50.png
     
  5. Ashish Shukla

    Ashish Shukla New Member

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    Looks like big issue for me:
    upload_2019-7-24_20-39-2.png
     
  6. twisted1919

    twisted1919 Administrator Staff Member

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    @Ashish Shukla - Please open /apps/common/models/option/OptionCampaignExcludeIpsFromTracking.php and at line 26 make 60000 instead of 10000, then save your file. That should suffice. I'll include it in next release also.
     
  7. Ashish Shukla

    Ashish Shukla New Member

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    Thanks, I increased and blocked those IP. Looks like it won't show with Mailwizz report. These are external tracking URLs, will these clicks reflect there?

    Do we have any permanent solution to avoid bot clicks.
     
  8. twisted1919

    twisted1919 Administrator Staff Member

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    This is a permanent solution, you have to block them somehow, either via mailwizz or a firewall of some kind. No magic wand.
     
  9. Ashish Shukla

    Ashish Shukla New Member

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    Hi @twisted1919 ,
    Still we can see these bot clicks with these IPs on external reporting panel. Any possibility to stop that too.

    Thanks,
    Ashish
     
  10. buzzin

    buzzin New Member

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    If you have SSH root access you can install a much more dynamically robust solution at the webserver level, something like Ultimate Bad Bot Blocker from this guy github repo:

    https://github.com/mitchellkrogza
    Just choose what your webserver is and follow the provided instructions.

     
    twisted1919 likes this.

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