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How do you edit a campaign and emails in an autoresponder?

Discussion in 'Common issues' started by Sal, Jan 21, 2020.

  1. Sal

    Sal New Member

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    I have been trying to edit an email and campaign once it has been set in an autoresponder sequence but failed to figure it out :/

    I tried pausing the campaign and yet I cannot find an option that would allow me to change the email text etc.. Any advise would be appreciated.
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @Sal - after you pause a campaign, the option to edit it will appear in the options list, and you should be able to edit it just fine, did you tried like so?
     
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  3. Sal

    Sal New Member

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    ok i see it now. it was hidden on the right so I had to scroll.

    a few quick questions...

    I noticed I received 2 emails out of 7 from another domain whereas I should have received the emails from 1 particular email address which was set for the AR for this campaign.. any idea why? I am using amazon SES and i do have several domains verified.

    I have a feeling it has something to do with delivery server. Do I change the "FORCE FROM" to something else?

    Also I setup the DKIM through SES.. do I have to do the same for mailwizz or I can skip?

    and finally, is there a way to modify the email footer with a customized unsub link? clickable hyperlink instead of the raw default link?

    Thanks twisted :)
     
    Last edited: Jan 21, 2020
  4. twisted1919

    twisted1919 Administrator Staff Member

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    What's the current value? We suggest having this set to "Never"

    You can skip it in mailwizz ;)

    Use [UNSUBSCRIBE_LINK] instead of [UNsUBSCRIBE_URL]
     
  5. Sal

    Sal New Member

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    Thanks :) ill use this thread for personal issues i guess lol but whatever questions ill have will help others too no doubt.
     
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