BrianWilliams
New Member
A developer set Mail Wizz up for me and bounces are not showing up in my dashboard, but unsubs are.
The bounce column in my reportiong dashboard shows 0 bounces for every send which I know is not correct.
I have asked him to fix the bounces not showing up and it is taking him some time to get to it.
I need to get it set up.
I am using SES.
When I sort my subscribers by blacklisted (which I understand is what happens to hard bounces when the service is set up correctly), there are none.
I have had 2 compaints according to SES in 120,000 emails sent.
I found this article.
Is that what needs to be done?
Perhaps I should just hire a new developer to fix the problem.
Any help would be appreciated.
Brian Williams
The bounce column in my reportiong dashboard shows 0 bounces for every send which I know is not correct.
I have asked him to fix the bounces not showing up and it is taking him some time to get to it.
I need to get it set up.
I am using SES.
When I sort my subscribers by blacklisted (which I understand is what happens to hard bounces when the service is set up correctly), there are none.
I have had 2 compaints according to SES in 120,000 emails sent.
I found this article.
Is that what needs to be done?
Perhaps I should just hire a new developer to fix the problem.
Any help would be appreciated.
Brian Williams