Hard Bounce and Vacation Reply Question

Discussion in 'General discussions' started by HappyMonkeys, Apr 14, 2019 at 12:41 PM.

  1. HappyMonkeys

    HappyMonkeys New Member

    Joined:
    Feb 24, 2019
    Messages:
    16
    Likes Received:
    0
    S.E:
    2019-08-23 20:34:50
    L.T:
    Extended
    L.C:
    1
    When my customer send emails out in Mailwizz, and 3 are invalid emails, and 2 have auto vacation replies from recipient.

    Does my customer still receive all 5 of these emails in their normal desktop computer inbox? (Same traditional way as when using outlook?).

    Where in Mailwizz program can see the 3 hard bounces?

    Thank-you.
     
  2. nemesis82

    nemesis82 Member

    Joined:
    Sep 19, 2018
    Messages:
    72
    Likes Received:
    9
    S.E:
    2019-09-17 13:35:43
    L.T:
    Regular
    L.C:
    1
    Hy, you can see the hard bounce in “Bounce” section of campaign sent and filter as “hard bounce” our you can export bounce stats ( from same page ) and filter in Excel or similar.
     
  3. HappyMonkeys

    HappyMonkeys New Member

    Joined:
    Feb 24, 2019
    Messages:
    16
    Likes Received:
    0
    S.E:
    2019-08-23 20:34:50
    L.T:
    Extended
    L.C:
    1
    Thanks, but I just double checked your method. Clicked in campaign overview, and Bounces show zero. (Definitely I added an incorrect from our company domain like "bastard@mycompanydomain.com"). Definitely no "Bastard" here in our company, so should have bounced.

    Also in our normal desktop computer email account, we do not receive any return email from "bastard@mycompanydomain.com".
     

Share This Page