Geo opens show nothing.
- Thread starter viniciusdl
- Start date
twisted1919
Administrator
Staff member@viniciusdl - Make sure you go to Backend > Locations > MaxMind DB ( /backend/index.php/maxmind/index ) and you add the maxmind database, then in time, you will see lots of data there.
Christian Hiller
New Member
Hello,
i experience the same issue. I have uploaded GeoLite2-City.mmdb to apps/common/data/maxmind
I also enabled the plugin, and then in settings set the plugin to "enabled', and also enabled all available logging events.
Still it shows an empty page. I also checked application.log, but it doesnt show any errors.
Thx for support in advance.
Kind regards
i experience the same issue. I have uploaded GeoLite2-City.mmdb to apps/common/data/maxmind
I also enabled the plugin, and then in settings set the plugin to "enabled', and also enabled all available logging events.
Still it shows an empty page. I also checked application.log, but it doesnt show any errors.
Thx for support in advance.
Kind regards
Christian Hiller
New Member
Hello, i investigated a bit: mw-campaign_track_open database table - column location_id is always NULL. Although the IP column is filled with an google-proxy IP, because the target email-address was a gmail address. Is there a known problem for that ?
Last edited by a moderator:
twisted1919
Administrator
Staff member@Christian Hiller - Once you follow the steps from https://kb.mailwizz.com/articles/enable-campaign-geolocation-tracking-for-opens/ you need to know you will see stats for actions that will happen from that point onwards, ok?