followup email if no open?

O

Outmaster

Member
Is there any smart/quick way to do follow-up to someone who didn't reply to my first email? no matter if he saw/read it, if he didn't reply I want to 'mark' him and send him a follow-up after 5 days.
 
How will you know if the person replied to the email? You can do it for the open and clicks but not a reply that I am aware of.
 
Ok....
But let me understand..

I can set a rule that after X days, based on the replies, each email from the original camapgin that is not monitored will get another email? is it another campaign or something I create from the original one?
 
Ok, I started to set it, what do you think the setting should be if I just want to under if the user reply/or not (what should be the 'value')?
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And, how can I make it natural, meaning: After X day I guess he will move to another "list" (called: followups), should I open it for each new campaign I'm creating or I can set it once and the message will be the same "did you get a chance to read my email?"; the question is...how can I make it as a reply to the original email (campaign) I sent first? (so it will be a thread?
 
Outmaster said:
And, how can I make it natural, meaning: After X day I guess he will move to another "list" (called: followups), should I open it for each new campaign I'm creating or I can set it once and the message will be the same "did you get a chance to read my email?"; the question is...how can I make it as a reply to the original email (campaign) I sent first? (so it will be a thread?
Click to expand...
You can move these subscribers to new list and then create a autoresponder for this list, and you can set to send after 4 days when subscriber is added in list.
Screenshot 2025-06-03 at 18.39.56.png

Outmaster said:
how can I make it as a reply to the original email (campaign) I sent first? (so it will be a thread?
Click to expand...
This is not possible.
 
Sorry, I need some help...
I set the email monitoring, but now I have to choose the conidition, let's say that I want to send follow up email for people who didn't reply to my email after 4 days.
What are the rules inside the 'mail box monitor'? right now it show me only "contains" {filed} and actions like "move to list".

How can I make sure it will check the email after 4 days and not from day 1?
 
Outmaster said:
How can I make sure it will check the email after 4 days and not from day 1?
Click to expand...
In order to process emails from email box monitor you need to add a cron for this, if you click the info button from this area you will see what cron need to add is something like this(this means cron will run after each 10 minutes):
Code: 
*/10 * * * * /usr/local/bin/php -q /var/www/web/apps/console/console.php email-box-monitor-handler >/dev/null 2>&1

to make it to run after each 4 day it is not possible but you can make it to run let say on each Monday and Friday so change: "*/10 * * * *" with: "0 0 * * 1,5" this means your cron will run on each Monday and Friday at 00:00 (midnight)
 
Honestly, I would just set that up in your inbox (where you actually receive the replies) with whatever email client you use, where you're likely going to have more intuitive automation options.
Otherwise, how would you handle ooo responders? Nobody has actually replied, but a response was received.
 
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