Error in URL for Update Preferences

Caorda Support

New Member
When including the Update preferences shortcode in an email template [UPDATE_PROFILE_URL], the URL is missing the colon between the https and the / :


I'm assuming this needs to updated in the source?


Staff member
@Caorda Support - Make sure you update the urls from backend > settings > system urls (click the sync button), then, when you put the [UPDATE_PROFILE_URL] tag in a link, make sure it is added without https:// or http:// in front, so basically the url should be:
<a href="[UPDATE_PROFILE_URL]">Update profile</a>
If you are using the editor to enter the link, make sure that you choose "Other" for the protocol.