error encodage in version web

wissem

Member
Hi
when i send campain emailing the display of web version show with encodage incorrect
view this exampleerror encodage.jpg
How i can fix this problem
 

wissem

Member
Before this last update this problem does not exist
I can't ask all my customers to access this link to create a simple newsletter, the direct integration of the images is deleted, the display in the web version is not correct, ... really It is not effective and insufficient
 

Andy

Member
You need to make sure you have this piece of string in your html header
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">

While the character converter tool is good as well I prefer using the XML type character map for the simple reason that they are much easier to remember because of its logic. https://en.wikipedia.org/wiki/List_of_XML_and_HTML_character_entity_references

You can construct them using the & and ; and put the _name_ in between.

For example :
&quot; = "
&eacute; = é
&egrave; = è
And so on ...

You can just start typing you text as usual, in French, and then use Search and Replace to replace all é by &eacute; in the HTML code, and do on.

Regards,
Andy
 

Andy

Member
Before this last update this problem does not exist
I can't ask all my customers to access this link to create a simple newsletter, the direct integration of the images is deleted, the display in the web version is not correct, ... really It is not effective and insufficient
You can create a tutorial though ;)
 

twisted1919

Administrator
Staff member
To add to the above, it might also worth the check against the web server and make sure it sets proper headers for utf-8 encoding.
 
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