Doesn't work autoresponders

hostbox

Member
Hi.

I can not understand why PARTIALLY does not work autoresponder.

Situation:

There are 5 autoresponders that work correctly
There is 1 autoresponder, which does not send letters
All 6 of autoresponders attached to one list.
http://prntscr.com/c3vpoa

The campaigns are the same.

For example, setting up a working campaign:
http://prntscr.com/c3vq4m
http://prntscr.com/c3vric
http://prntscr.com/c3vqis

And a campaign that is not working:
http://prntscr.com/c3vqn5
http://prntscr.com/c3vr7f
http://prntscr.com/c3vqwt

Attached files no.
In Sendgrid limit is not exceeded (the other campaign and autoresponder work successfully).

In the list there are many subscribers who have already been 73 days (previously I put 50-70 days), but nothing is sent.

In the server logs no errors.
In the logs MW also no errors.

I ran in the console:
...apps/console/console.php send-campaigns --campaigns_type=autoresponder --verbose=1

And found a broken campaign at the bottom - so it is processed:
[2016-08-10 09:38:14] - Done processing 0 subscribers!
[2016-08-10 09:38:14] - Campaign has been marked as sent!
[2016-08-10 09:38:14] - Campaign Worker #0 looking into the campaign with ID: 86
[2016-08-10 09:38:14] - This campaign belongs to XXXXXXXXXXXXXXXXXXXX(uid: hn119kn4rn034).
[2016-08-10 09:38:14] - Changing the campaign status into PROCESSING!
[2016-08-10 09:38:14] - Looking for subscribers for campaign with uid ok166y0eoe538...(This is subscribers worker #0)
[2016-08-10 09:38:14] - This subscribers worker(#0) will process 0 subscribers for this campaign...
[2016-08-10 09:38:14] - Running subscribers cleanup...
[2016-08-10 09:38:14] - Checking subscribers count after cleanup: 0
[2016-08-10 09:38:14] - Sorting subscribers,...
[2016-08-10 09:38:14] - Entering the foreach processing loop for all 0 subscribers...

[2016-08-10 09:38:14] - Done processing 0 subscribers!
[2016-08-10 09:38:14] - Campaign has been marked as sent!

How to test a campaign?
Where to look?
 

twisted1919

Administrator
Staff member
I see you run a very old version, have you tried upgrading to latest and see if that fixes your issue?
 
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