Delete inactive subscribers

Discussion in 'General discussions' started by Ovidiu Lazar, Mar 13, 2019.

  1. Ovidiu Lazar

    Ovidiu Lazar New Member

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    Hey everyone,

    I am looking to clean up my lists using the delete-inactive-subscribers listed here:

    https://kb.mailwizz.com/articles/delete-inactive-subscribers-command/

    Has anyone used this successfully? My main concern is that it could also delete new subscribers that haven't got a chance to open or clicked a link in the past X days/months.

    Do you guys have a way of somehow checking the database to make sure the returned subscribers are indeed inactive?

    I'm asking because this is a high-risk operation, it's command line, you don't get any confirmation, and to reverse you'd have to restore the db.

    Thanks.
     
  2. Ovidiu Lazar

    Ovidiu Lazar New Member

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    I also noticed I could just go to a list and select "do not click" and not select a campaign, then start deleting the ones that are older (even though this has the problem I mentioned earlier, it returns subscribers who are indeed newer than x days.

    Is there a way to check the log for each subscribers and see whether or not they had any clicks?
     
  3. laurentiu

    laurentiu Member Staff Member

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    First backup database to be sure you don't lose data.
    Delete-inactive-subscribers command which will delete subscribers that did not open a campaign or did not click a link in a campaign in a given period of time.
     

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