Customer sending email over the quota

rags810

Member
How is it possible to send more than mentioned quota from a customer? Is this a bug?

upload_2015-8-13_13-58-7.png

My sending quota setting in the group

upload_2015-8-13_13-58-57.png

Am I doing something wrong with the settings?
 

twisted1919

Administrator
Staff member
Sometimes this can happen, so you should expect a few emails over the assigned quota. This is by design.
 

twisted1919

Administrator
Staff member
By number only and it's impossible to say the right number but it should always be acceptable.
It always depends on the number of subscribers at once you set from your backend.
 

rags810

Member
All I wanted to know is if I create a group with 100,000 email per customer, and if he sends more than 10% of his quota, then total count would come up to 110,000. So I would plan accordingly or create group in such a way. Hope you understand my concern.
 
Last edited:
Top