Customer Group Quota Not Counting

Discussion in 'General discussions' started by Jamie Whittingham, Jun 13, 2018.

  1. Jamie Whittingham

    Jamie Whittingham Active Member

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    Good morning to all MailWizz'ers !!!

    Hope everyone is doing well.

    Have an odd issue here. I have a group set with unlimited subscribers but a sending quota of 1,000 emails sent. When I sent out 10 to 20 test emails they are not being marked against the quota. The quota still shows 0/1000 so nothing is being counted. I have the group / quota set to accept / take every kind of email as a quota email so campaigns, list emails , give up emails etc they should all count and take one credit from the quota.

    I've been trying to get this working for days not and cannot figure it out. Any have any ideas why the sending quota is not counting per customer?

    Thanks
     
  2. Jamie Whittingham

    Jamie Whittingham Active Member

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    @twisted1919 are you able to chip in here please buddy? I've run out of ideas.

    Thanks
     

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