Create new bounce server - Unknown error while opening the connection!

jack_engage

New Member
Hi There,

I am facing an issue in adding a new bounce server. In trying to resolve this, I have seen various posts from people facing similar errors but I have not been able to figure it out.

When adding a new bounce server, I use the following settings and get the error as shown:

1622571785462.png

I can confirm I can use the same settings in MS Outlook email client and can send and recieve emails, but when using the same settings to add a new bounce server, I get the error "Unknown error while opening the connection!"

How can I resolve this?

Thanks,
Jack
 
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