Is there a specific file where said favicon would be linked with html or php? The odd thing is that even with the favicon placed where applicable (as mentioned above) I don't see it in the browser tab or anything like that.
typing the actual path to the favicon in the browser's search bar shows that the correct favicon is there...but clearing my browser's cache and checking in different browsers doesn't seem to matter (I've also checked on other computer's browsers that haven't been to this link yet). Nadda
Thank you for the link. Unfortunately that didn't work either.
The only thing I can conclude at this point is that it's a server cache issue rather than a local cache issue. I'll have to have the appropriate party clear the server cache if possible and see if that solves it.