cant run send-campaigns --campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0

[pradeep sharma]

Hi @twisted1919 ,

I am unable to run the following cron job

/usr/bin/php -q /home/admin/app.domain.com/public_html/apps/console/console.php send-campaigns --campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0 --verbose=1

I Get This verbose

[2024-05-15 12:18:15] - Starting the work for this batch...
[2024-05-15 12:18:15] - PCNTL processes running already, locks acquired previously!

Mutex are on redis server on and cache on a separate redis reserve

We flushed mutex by running the following command many times and no success

redis-cli FLUSHALL

even we flushed cache as well.

PHPCLI version 8.2

but wen we run the same command without --campaigns_limit=10 parameter it works.

/usr/bin/php -q /home/admin/app.domain.com/public_html/apps/console/console.php send-campaigns --campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0 --verbose=1

/usr/bin/php -q /home/admin/app.domain.com/public_html/apps/console/console.php send-campaigns --campaigns_limit=10 --campaigns_offset=0 --verbose=1

/usr/bin/php -q /home/admin/app.domain.com/public_html/apps/console/console.php send-campaigns --campaigns_type=autoresponder --campaigns_limit=10 --campaigns_offset=0 --verbose=1

Above cron Worked

but

/usr/bin/php -q /home/admin/app.domain.com/public_html/apps/console/console.php send-campaigns --campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0 --verbose=1

did not worked!!

Can u please help us.


Regards

Pradeep

 

[laurentiu]

Can u please help us.

First to run command can you check if you have another send-campaigns running using this command: grep aux | send-campaigns ?

 

[pradeep sharma]

@twisted1919 @laurentiu

We verified Several times

by Doing below procedure

1. Dissabled corn on system startup.

systemctl disable cron

rebooted the server so that no running process or any hidden process should get killed

flushed Mutex DB on Redis as well

2. We run the same cron

/usr/bin/php -q /home/admin/app.domain.com/public_html/apps/console/console.php send-campaigns --campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0 --verbose=1

Got the same error message

[2024-05-16 10:22:13] - Starting the work for this batch...
[2024-05-16 10:22:13] - PCNTL processes running already, locks acquired previously!

Please look into this

Help Needed

Regards

Pradeep

 

[twisted1919]

The lock is defined as:

// set the lock name
        $lockName = sha1(sprintf(
            '%s:campaigns_type:%s:customer_id:%s:exclude_customer_id:%s:campaign_id:%s:exclude_campaign_id:%s:list_id:%s:exclude_list_id:%s:campaigns_limit:%d:campaigns_offset:%d',
            __METHOD__,
            $this->campaigns_type,
            $this->customer_id,
            $this->exclude_customer_id,
            $this->campaign_id,
            $this->exclude_campaign_id,
            $this->list_id,
            $this->exclude_list_id,
            $this->campaigns_limit,
            $this->campaigns_offset
        ));

So if you run the command with the

--campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0

params, then you should be able to run it with same params but other values just fine, since that would generate a new lock file, i.e:

--campaigns_type=regular --campaigns_limit=10 --campaigns_offset=10

So There's not much to add from our end, we tested this and it works as expected.

 

[pradeep sharma]

The lock is defined as:

// set the lock name
        $lockName = sha1(sprintf(
            '%s:campaigns_type:%s:customer_id:%s:exclude_customer_id:%s:campaign_id:%s:exclude_campaign_id:%s:list_id:%s:exclude_list_id:%s:campaigns_limit:%d:campaigns_offset:%d',
            __METHOD__,
            $this->campaigns_type,
            $this->customer_id,
            $this->exclude_customer_id,
            $this->campaign_id,
            $this->exclude_campaign_id,
            $this->list_id,
            $this->exclude_list_id,
            $this->campaigns_limit,
            $this->campaigns_offset
        ));

So if you run the command with the

--campaigns_type=regular --campaigns_limit=10 --campaigns_offset=0

params, then you should be able to run it with same params but other values just fine, since that would generate a new lock file, i.e:

--campaigns_type=regular --campaigns_limit=10 --campaigns_offset=10

So There's not much to add from our end, we tested this and it works as expected.

did you try with PCNTL YES??

I am able to run the same cron if PCNTL is NO ! So the issue is somewhere in PCNTL or something i don't know much !!

Please check I can give you my server access if required!!

 

[pradeep sharma]

@twisted1919
any update on this!! did you get the time to test it?

Regards

Pradeep