campain always show "pause",how to resolved?

chkuo

New Member
I move system from sub directory to root directory.
And change .htaccess,web site was work fine.
But campain always show "pause",how to resolved?
 

twisted1919

Administrator
Staff member
Campaigns are paused if the sending quota is reached, so the first obvious thing to check is the sending quota for the customer.
Also, the application log can give you these details, so have a look in backend -> misc -> app log
 

chkuo

New Member
by the way, I run 2 function before.
1.Change the status of stuck campaigns from processing to sending!
2.Remove the PID for send-campaigns cron command!

Now I reset quote,It's ok.^^
I have a question when to use 2 of function?
 
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