Hello,
I have a really annoying issue where my campaigns become paused like if they reached a maximum quota.
That happens every 24h or so... And I think the issue occurs just passed midnight.
I will need to double verify this.
And that happens no matter if I just have one or multiple campaigns running.
Now, check this out:
1- Everytime I try to unpause my campaigns, they get back to the paused status.
2- BUT as soon as I reset the sending quota of the customer (me), even if the group where I reside in has NO quota limits, the campaigns restart!!!
Whhhaaaatt???
That is pretty wicked...
So, no quota specified (i.e.: unlimited email sending)
Then when we reset the quota, that unstuck the campaigns.
So I really don't know if this is an official bug... it looks like it is one.
But of course, I'm not the expert![Smile :) :)](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png)
Would love to know what is causing this because
from now on, I always need to reset my quota
even if I didn't specify any for myself.
Thanks.
I have a really annoying issue where my campaigns become paused like if they reached a maximum quota.
That happens every 24h or so... And I think the issue occurs just passed midnight.
I will need to double verify this.
And that happens no matter if I just have one or multiple campaigns running.
Now, check this out:
1- Everytime I try to unpause my campaigns, they get back to the paused status.
2- BUT as soon as I reset the sending quota of the customer (me), even if the group where I reside in has NO quota limits, the campaigns restart!!!
Whhhaaaatt???
That is pretty wicked...
So, no quota specified (i.e.: unlimited email sending)
Then when we reset the quota, that unstuck the campaigns.
So I really don't know if this is an official bug... it looks like it is one.
But of course, I'm not the expert
![Smile :) :)](https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f642.png)
Would love to know what is causing this because
from now on, I always need to reset my quota
even if I didn't specify any for myself.
Thanks.