Campaign didn't send

Discussion in 'General discussions' started by Joseph, Sep 11, 2019.

  1. Joseph

    Joseph Member

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    My campaign has been stuck in "Pending Sending". I checked all the settings and they are all correct.

    I run the debug verbose and this is what I see. It's strange. The program found zero subscribers but I did select the list with subscribers:

    Code:
    [2019-09-11 10:01:52] - Starting the work for this batch...
    [2019-09-11 10:01:52] - Loading 5 campaigns, starting with offset 0...
    [2019-09-11 10:01:52] - Found 5 campaigns and now starting processing them...
    [2019-09-11 10:01:52] - Since PCNTL is active, we will send 5 campaigns in parallel and for each campaign, 5 batches of subscribers in parallel.
    [2019-09-11 10:01:52] - Campaign Worker #1 looking into the campaign with ID: 1
    [2019-09-11 10:01:52] - Campaign Worker #1 looking into the campaign with ID: 4
    [2019-09-11 10:01:52] - Campaign Worker #1 looking into the campaign with ID: 3
    [2019-09-11 10:01:52] - Campaign Worker #1 looking into the campaign with ID: 2
    [2019-09-11 10:01:52] - Campaign Worker #1 looking into the campaign with ID: 5
    [2019-09-11 10:01:52] - This campaign belongs to Joseph Then(uid: tp1825j42k544).
    [2019-09-11 10:01:52] - Changing the campaign status into PROCESSING!
    [2019-09-11 10:01:53] - This campaign belongs to Joseph Then(uid: tp1825j42k544).
    [2019-09-11 10:01:53] - Changing the campaign status into PROCESSING!
    [2019-09-11 10:01:53] - This campaign belongs to Joseph Then(uid: tp1825j42k544).
    [2019-09-11 10:01:53] - Changing the campaign status into PROCESSING!
    [2019-09-11 10:01:53] - This campaign belongs to Joseph Then(uid: tp1825j42k544).
    [2019-09-11 10:01:53] - Changing the campaign status into PROCESSING!
    [2019-09-11 10:01:53] - This campaign belongs to Joseph Then(uid: tp1825j42k544).
    [2019-09-11 10:01:53] - Changing the campaign status into PROCESSING!
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pr0631hex1a95...(This is subscribers worker #2)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid fo290ok41s08b...(This is subscribers worker #2)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid fo290ok41s08b...(This is subscribers worker #1)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pr0631hex1a95...(This is subscribers worker #1)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid fo290ok41s08b...(This is subscribers worker #3)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid fo290ok41s08b...(This is subscribers worker #5)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid fo290ok41s08b...(This is subscribers worker #4)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pr0631hex1a95...(This is subscribers worker #4)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pr0631hex1a95...(This is subscribers worker #3)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pr0631hex1a95...(This is subscribers worker #5)
    [2019-09-11 10:01:53] - This subscribers worker(#5) will process 0 subscribers for this campaign...
    [2019-09-11 10:01:53] - Running subscribers cleanup...
    [2019-09-11 10:01:53] - Checking subscribers count after cleanup: 0
    [2019-09-11 10:01:53] - This subscribers worker(#4) will process 0 subscribers for this campaign...
    [2019-09-11 10:01:53] - Running subscribers cleanup...
    [2019-09-11 10:01:53] - Checking subscribers count after cleanup: 0
    [2019-09-11 10:01:53] - Sorting the subscribers...
    [2019-09-11 10:01:53] - Entering the foreach processing loop for all 0 subscribers...
    
    [2019-09-11 10:01:53] - Done processing 0 subscribers!
    [2019-09-11 10:01:53] - Done processing the campaign.
    [2019-09-11 10:01:53] - Sorting the subscribers...
    [2019-09-11 10:01:53] - Entering the foreach processing loop for all 0 subscribers...
    
    [2019-09-11 10:01:53] - Done processing 0 subscribers!
    [2019-09-11 10:01:53] - Done processing the campaign.
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid gz543lbkq66f7...(This is subscribers worker #2)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pa359n09b0d64...(This is subscribers worker #2)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid lg553pz7wef54...(This is subscribers worker #1)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid gz543lbkq66f7...(This is subscribers worker #3)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid lg553pz7wef54...(This is subscribers worker #2)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid gz543lbkq66f7...(This is subscribers worker #4)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pa359n09b0d64...(This is subscribers worker #1)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pa359n09b0d64...(This is subscribers worker #4)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid gz543lbkq66f7...(This is subscribers worker #1)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid lg553pz7wef54...(This is subscribers worker #4)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid gz543lbkq66f7...(This is subscribers worker #5)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pa359n09b0d64...(This is subscribers worker #3)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid pa359n09b0d64...(This is subscribers worker #5)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid lg553pz7wef54...(This is subscribers worker #3)
    [2019-09-11 10:01:53] - Looking for subscribers for campaign with uid lg553pz7wef54...(This is subscribers worker #5)
    [2019-09-11 10:01:53] - This subscribers worker(#5) will process 0 subscribers for this campaign...
    [2019-09-11 10:01:53] - Running subscribers cleanup...
    [2019-09-11 10:01:53] - Checking subscribers count after cleanup: 0
    [2019-09-11 10:01:53] - Sorting the subscribers...
    [2019-09-11 10:01:53] - Entering the foreach processing loop for all 0 subscribers...
    
     
  2. laurentiu

    laurentiu Active Member Staff Member

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  3. twisted1919

    twisted1919 Administrator Staff Member

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    Do you have confirmed subscribers in that list ?
     
  4. Joseph

    Joseph Member

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    Yes, they are all confirmed members
     
  5. Joseph

    Joseph Member

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  6. laurentiu

    laurentiu Active Member Staff Member

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    @Joseph - in Backend -> Settings -> Cron -> Adjust campaigns at once * to YES and check if it fixed the issue.
     

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