Bounces are not being recorded with Amazon SES

[twisted1919]

@David Henry - Check the emails that go out using that server (from campaigns) and see what is the Return-Path header value.
It has to be the email address of your bounce server.

 

[David Henry]

what is the Return-Path header value

Where to see for it? Can't find the location for it.

 

[twisted1919]

Where to see for it? Can't find the location for it.

See the email source, return-path is a header visible there

 

[David Henry]

return-path

I go to the campaigns section and this is what I see.

 

[twisted1919]

@David Henry - No no... when you receive the email in your inbox, you should have an option to view the source of that email, for example, in yahoo mail, i have this:

And if i click it, i get the source of the email, and if i look into it, i can see the return-path:


Your email client should give you a similar option.

 

[David Henry]

@twisted1919 Thanks for that. Seeing a RAW message is good stuff. Too much good info.

Anyways, the return-path is set to the e-mail from which it was sent from. How can I change this to bounce@domainname.com or this remains the same ?

The thing is that I created a test list of 5 emails ids out of which 1 emails was a confirm bounce and not a valid email address. The bounce should have come to the bounce server assigned email address. Right?

Thanks. Appreciate it.

 

[twisted1919]

Anyways, the return-path is set to the e-mail from which it was sent from

And you have properly associated the delivery server with the bounce server, right ?
Can you tell me about your smtp server, is it Exim by any chance?
Lastly, in Backend > Settings > Common, what mailer do you use ?

 

[David Henry]

Can you tell me about your smtp server, is it Exim by any chance?

I am using justhost hosting server.

And you have properly associated the delivery server with the bounce server, right ?

yes. added imap and added a bounce server in the server config

Lastly, in Backend > Settings > Common, what mailer do you use ?

The default one. SWIFT Mailer.

Thanks

 

[twisted1919]

@David Henry - justhost is using exim and they don't allow forcing a return path.
Create a generic email address, mailer@... and use it as both, a delivery server and a bounce server.

 

[David Henry]

justhost is using exim

If we are using exim, lets say on VESTACP VPS, can we manage to get a return patch different than emailing address? If no, then which email server do you recommend?

 

[twisted1919]

@David Henry - You can do this with any smtp server, you just have to have access to it to make the needed changes.

 

[David Henry]

the needed changes

Can you tell me on how can the changes be made? Like what things to edit? Thanks.

 

[twisted1919]

You'll have to consult the documentation of the smtp server you'll choose :-s