Bounce & complaint tracker not working

[Esindo]

I send campaign, but bounce & complaint tracker always zero, even though there bounce & complaint in amazon ses metrics?

Delivery Server : Amazon Ses Web Api
Protocol : http

 

[GregKevey]

Hi,

I have the same problem. Can somebody help with this issue... no complaints in MAilWIzz report at all.
I did
a) Delivery server configuration in mailwizz interface
b) And Verified sender and domain in amazon.

Is there something else I should do to get the proper report from SES?

 

[Dev1@OptiBiz1]

Make sure you receive bounce emails on the email inbox in your bounce server setup.


Once you receive bounces, manually execute bounce-handler console command to see if there's something wrong.
like this:

php console.php /path/to/console.php bounce-handler --verbose=1

 

[twisted1919]

Hi,

I have the same problem. Can somebody help with this issue... no complaints in MAilWIzz report at all.
I did
a) Delivery server configuration in mailwizz interface
b) And Verified sender and domain in amazon.

Is there something else I should do to get the proper report from SES?

Make sure you use amazon ses web api as delivery server from mailwizz. It will do all processing automatically.