Blank mails

[Cyril Malka]

Hello,

Mailwizz usually sends me a mail when a subscriber subscribes or unsubscribes from one of my lists. It has always worked fine and I haven't touch anything.

The last few days (since the new version?), the mails that are sent to me are blank.

Is it a bug or is there anything I can do about it?

 

[twisted1919]

@Cyril Malka - can you go in Backend > Settings > Email Templates > Common Email Templates and check the content of the "List subscriber unsubscribed" email and see if it looks okay ?

 

[Cyril Malka]

Hello,

Haha, yes. That was it. There was absolutely nothing there. So I clicked on "Reinstall core templates" and now I can see a lot of templates. I hope that'll fix it.

Thank you

Regards,

Cyril

 

[twisted1919]

Awesome, though those templates should have been installed by themselves...

 

[Cyril Malka]

Hello,

Yes, it is weird.

I have it to update automatically, and I didn't touch anything. So I'm wondering if this happened after the last update....

I just checked on my second Mailwizz (I have two mailwizz licences, one for Danish and English and one for French). And the other installation doesn't have this problem. The templates are still there.

I have no explaination.

Weird.

Regards,

Cyril

 

[frm.mwz]

I have no explaination.

Could be a permissions issue.
On the positive side, auto update seems to work (mostly)!