Blank bounce message - regex help

nemesis82

Active Member
Hi all,
i've a strange issue with a blank message from bounce .
There is a regex for a custom rule to avoid this behavior ?

Actually all blank message are marked a soft bounce, I would like to set as internal .

Schermata 2022-06-13 alle 09.18.02.png

thanks
 
Empty messages means we cannot extract the actual reason of the bounce, so there's nothing much you can do, you can download the message, examine it and see the actual reason, then include that reason in the bounce rules.
Regadless, not having a message is totally normal.
 
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