Blacklist on unsubscribe?

mwjim

Member
Is there a way to blacklist on unsubscribe? Would love this feature to prevent us from accidentally resubscribing people.
 

laurentiu

Active Member
Staff member Support Staff
@mwjim - You can do this manually from Backend > Customers > Lists > All subscribers > Filters and export all subscribers with status unsubscribed
Annotation 2020-07-21 125957.png
and then go to Backend > Email Black List and import that list there.
 

ghimes

Member
Staff member Support Staff
Thank you, will we have the option to do this automatically in the 2.x version?
This is not going to happen automatically. Is not ok to blacklist a subscriber if he unsubscribe from a certain list. Maybe he wants to stay subscribed into another one, since blacklisting it, will prevent him to receive any campaigns for that list. Not to mention that the lists are belonging to customers since the global blacklist applies to all the customers.

The other way around, to mark as blacklisted all the emails that are in the blacklist, you can use the console command: 'email-blacklist-force-subscribers-blacklist-status'

Cosmin
 

mwjim

Member
@mwjim - You can do this manually from Backend > Customers > Lists > All subscribers > Filters and export all subscribers with status unsubscribed
View attachment 10778
and then go to Backend > Email Black List and import that list there.
This is actually a really bad method.. because when emails get merged, it unsubscribes emails from the original list.. making everything practically on the unsubscribe emails.. so this is not the correct method. I have to clean my list again because of this.

This software has really frustrating decisions made, also 2.x has been talked about over 4 years it seems like.
 
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