Blacklist Classification

Discussion in 'Common issues' started by Endgame, May 28, 2019.

  1. Endgame

    Endgame New Member

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    2019-09-25 09:06:30
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    Hi there,

    Can anyone explain how mailwizz classify blacklist.
    Does it only include hard bounces or it includes unsub, internals and soft bounces in the blacklist.
    We are using version 1.7.5
    Kindly let us know!!
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @Endgame - mailwizz blacklists emails from campaigns if they hard bounce once or soft-bounce 5 times. That's all, all other events don't trigger blacklist addition.
     
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