Any tricks for an unsubscribe survey?

[zentech]

I want to survey people who unsubscribe and get more insight into why they quit our list. So I created a Survey in MailWizz and then tried to <iframe> it into the the source HTML for the Unsubscribe Confirmation page. But it seems like mailwizz strips the iframe tags out when it is rendered.

I'm editing the html on https://domain/customer/lists/mylistid/page/unsubscribe-confirm

Is there any other way to embed a survey into the unsubscribe confirmation or override that functionality?

How are you guys tracking why people leave your lists?
Thanks!

 

[laurentiu]

How are you guys tracking why people leave your lists?

You can use extension: List form custom redirect , and on unsubscribe-confirm form you can add link to your survey, then when a subscriber will unsubscribe from your list will be redirected to your survey.

 

[zentech]

Excellent, thank you @laurentiu

For anyone who comes across this thread in the future, here's how I enabled an exit survey for unsubscribers in Mailwizz:

How to enable an Unsubscribe Survey:

1) On the backend of Mailwizz, Extend -> Extensions
2) Enable "List form custom redirect"
3) Now login to the customer side of Mailwizz
4) Lists -> Lists
5) Click the Unique ID for your list
6) Click on "Pages"
7) At the dropdown on the top right, select "Unsubscribe confirmation"
8) Paste the url of your survey in the box "Instead of the above message, redirect the subscriber to the following url:" and set the seconds to 0.
9) Save and Test