Amazon SES WEB API give error 400 Bad Request

Discussion in 'General discussions' started by WRTL, Mar 15, 2019.

  1. WRTL

    WRTL New Member

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    Hello,

    I Add Amazon SES WEB API successfully And Status is "Active" also Email is Verified.
    When I run the Campaign mail not send.

    Error :

    Error executing "SendRawEmail" on "https://email.eu-west-1.amazonaws.com"; AWS HTTP error: Client error: `POST https://email.eu-west-1.amazonaws.com` resulted in a `400 Bad Request` response: <ErrorResponse xmlns="http://ses.amazonaws.com/doc/2010-12-01/"> <Error> <Type>Sender</Type> <Code>MessageReje (truncated...) MessageRejected (client): Email address is not verified. The following identities failed the check in region EU-WEST-1: =?utf-8?B??= <email address> - <ErrorResponse xmlns="http://ses.amazonaws.com/doc/2010-12-01/"> <Error> <Type>Sender</Type> <Code>MessageRejected</Code> <Message>Email address is not verified. The following identities failed the check in region EU-WEST-1: =?utf-8?B??= &lt;email address&gt;</Message> </Error> <RequestId>cd1e7497-4733-11e9-9f0d-cd8390f8a026</RequestId> </ErrorResponse>

    Thanks in advance.
    Please Help me!
     
    Last edited: Mar 29, 2019
  2. twisted1919

    twisted1919 Administrator Staff Member

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    Isn't this pretty obvious: MessageRejected (client): Email address is not verified. The following identities failed the check in region EU-WEST-1: ?
     
  3. WRTL

    WRTL New Member

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    Hi @twisted1919,

    Thanks for the Reply.

    Here the error: email.PNG

    I check in the aws email and domain both are verified.
    See the image: domain.PNG email.PNG

    Now, what I do?
     
  4. twisted1919

    twisted1919 Administrator Staff Member

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    @WRTL - The error comes from Amazon directly and they seem to not see your email address as verified for that zone. While looking at your screenshot it seems you have verified it, i can't see if it's for the right zone, so i don't know what to advise you, maybe double check you are on the right zone, then remove your email address and add it again, maybe this time will work. Otherwise you will have to get in touch with Amazon support since that's something only they can fix.
    Let me know how it goes.
     
  5. WRTL

    WRTL New Member

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    @twisted1919 - I will check the zone, And if needed then I will connect to Amazon support.
    If all are working fine then I will update you.
     
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  6. frm.mwz

    frm.mwz Well-Known Member

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    Your email address still shows in the first post, perhaps you might like to remove it.
     

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