After update from 1.3.6.5 to 1.3.7.2 getting internal server error

Napoolion

Member
Hi,

I updated mailwizz. Everything seemed to work fine until I noticed that on homepage it does not redirect to /customer/index.php/guest/index (page is working there) anymore. It just stays at domain.com/member page and displays Internal server error.

Also when clicking to see web version, it also displays internal server error.

any ideas?

Thanks!
 

panda

New Member
@twisted1919 - Debugging does not work. It does not make any output. That's why i read out my httpd Log-File. And it shows an auto-index error. Whatever that means?


Code:
[Mon Oct 24 15:57:26.784744 2016] [autoindex:error] [pid 15512] [client XXX.XX.XXX.XX:39846] AH01276: Cannot serve directory /home/user/web/xxxx.xxx/public_html/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Oct 25 15:06:42.791090 2016] [autoindex:error] [pid 18285] [client XXX.XX.XXX.XX:43007] AH01276: Cannot serve directory /home/user/web/xxxx.xxx/public_html/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Tue Oct 25 15:54:14.632233 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56448] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 15:54:14.633759 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56448] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 15:54:14.633790 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56448] PHP Warning:  include(): Failed opening 'FilterVarHelper.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 15:54:14.633830 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56448] PHP Fatal error:  Class 'FilterVarHelper' not found in /home/user/web/xxxx.xxx/public_html/apps/common/components/helpers/AppInitHelper.php on line 136
[Tue Oct 25 16:39:23.295598 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56504] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:39:23.295810 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56504] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:39:23.295842 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56504] PHP Warning:  include(): Failed opening 'FilterVarHelper.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:39:23.295881 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56504] PHP Fatal error:  Class 'FilterVarHelper' not found in /home/user/web/xxxx.xxx/public_html/apps/common/components/helpers/AppInitHelper.php on line 136
[Tue Oct 25 16:40:40.616937 2016] [:error] [pid 7406] [client XXX.XX.XXX.XX:43136] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:40.617098 2016] [:error] [pid 7406] [client XXX.XX.XXX.XX:43136] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:40.617125 2016] [:error] [pid 7406] [client XXX.XX.XXX.XX:43136] PHP Warning:  include(): Failed opening 'FilterVarHelper.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:40.617302 2016] [:error] [pid 7406] [client XXX.XX.XXX.XX:43136] PHP Fatal error:  Class 'FilterVarHelper' not found in /home/user/web/xxxx.xxx/public_html/apps/common/components/helpers/AppInitHelper.php on line 136
[Tue Oct 25 16:40:44.897072 2016] [:error] [pid 7404] [client XXX.XX.XXX.XX:43137] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:44.897167 2016] [:error] [pid 7404] [client XXX.XX.XXX.XX:43137] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:44.897194 2016] [:error] [pid 7404] [client XXX.XX.XXX.XX:43137] PHP Warning:  include(): Failed opening 'FilterVarHelper.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:44.897248 2016] [:error] [pid 7404] [client XXX.XX.XXX.XX:43137] PHP Fatal error:  Class 'FilterVarHelper' not found in /home/user/web/xxxx.xxx/public_html/apps/common/components/helpers/AppInitHelper.php on line 136
[Tue Oct 25 16:40:51.918544 2016] [:error] [pid 10372] [client XXX.XX.XXX.XX:56509] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:51.918689 2016] [:error] [pid 10372] [client XXX.XX.XXX.XX:56509] PHP Warning:  include(FilterVarHelper.php): failed to open stream: No such file or directory in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:51.918737 2016] [:error] [pid 10372] [client XXX.XX.XXX.XX:56509] PHP Warning:  include(): Failed opening 'FilterVarHelper.php' for inclusion (include_path='.:/usr/share/php:/usr/share/pear') in /home/user/web/xxxx.xxx/public_html/apps/common/framework/YiiBase.php on line 432
[Tue Oct 25 16:40:51.918825 2016] [:error] [pid 10372] [client XXX.XX.XXX.XX:56509] PHP Fatal error:  Class 'FilterVarHelper' not found in /home/user/web/xxxx.xxx/public_html/apps/common/components/helpers/AppInitHelper.php on line 136
 

twisted1919

Administrator
Staff member
[Tue Oct 25 16:39:23.295881 2016] [:error] [pid 7411] [client XXX.XX.XXX.XX:56504] PHP Fatal error: Class 'FilterVarHelper' not found in /home/user/web/xxxx.xxx/public_html/apps/common/components/helpers/AppInitHelper.php on line 136
Maybe not all the files copied over FTP ?
Can you look in FTP in apps/common/components/helpers and see if you have a FilterVarHelper.php file?
If you do not, then it means some of the files failed ftp transfer...
 

panda

New Member
yes all files were uploaded. i checked it and also the file is existing. and the path is correct too.
The error appears right after upload of the "update" directory. And no matter if i enter
http://www.yourdomain.com/backend/index.php/update
or anyother URL "backend", "customer" i get always the ERROR 500
CHMOD is also correct as far i can check. Maybe the file owner? i have not checked yet but i would not think for a reason why it is wrong.
 
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