Adding Additional Credits to a customer

rags810

Member
Does anyone know, if I have already created 10000 group and assigned that group to the X customer and If I want to add an another additional 2000, then How do I add the same to X customer?
 

rags810

Member
I have created a customer with a group, where he can send 10k emails. Now, I need to add additional 5k credits to his account so that he could send 15k emails in total.
 

Rob

Active Member
Increase the send limit of the group to 15000. If you have more than one customer in that group you will need to create another group with limit of 15000 and assign the customer to it. You can copy a group and just change limit whilst maintaining all other settings
 

rags810

Member
Don't you think, this is not best solution. Let's say, I have a client, who has used 9002 out of 10000 and he buys again additional 10000 then I have to create a new group with 10998 and then put him on that group, its bit exhausting.

We should have a feature to add additional credits.
 

Rob

Active Member
The price plan structure isn't perfect and I believe there are plans to make some changes, however you have chosen a pricing model that doesn't really suit the way MW currently works unfortunately.
 
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