AbuseReport no processing

[Superyo]

Hi,

When a subscriber makes an AbuseReport we receive this in the server:
51.255.70.33 - - [16/Mar/2016:18:03:49 +0100] "GET /dswh/18?transaction=47e30788-6f6d-48c1-a85f-b88f7b1fe66c&to=XXXXX%40yahoo.es&date=3%2f16%2f2016+5%3a02%3a46+PM&status=AbuseReport&channel=HTTP+API&account=XXXXX&category=Unknown&subject=XXXXXX HTTP/1.1" 200 6169 "-" "-"

But it does not get processed. The subscriber remains "confirmed" in the list and anything is shown in logs (bounces or abuse) or blacklist.

 

[twisted1919]

What server type is this?

 

[Superyo]

I have proved with HTTP API servers and SMTP servers. The ESP is ElasticEmail.

 

[twisted1919]

Hmm, looking at the code i see this:

if ($category == 'Spam' || ($category == 'Unknown' && $status == 'AbuseReport')) {
    if (Yii::app()->options->get('system.cron.process_feedback_loop_servers.subscriber_action', 'unsubscribe') == 'delete') {
        $subscriber->delete();
        Yii::app()->end();
    }

    $subscriber->status = ListSubscriber::STATUS_UNSUBSCRIBED;
    $subscriber->save(false);

    $trackUnsubscribe = new CampaignTrackUnsubscribe();
    $trackUnsubscribe->campaign_id   = $campaign->campaign_id;
    $trackUnsubscribe->subscriber_id = $subscriber->subscriber_id;
    $trackUnsubscribe->note          = 'Unsubscribed via Web Hook!';
    $trackUnsubscribe->save(false);

    Yii::app()->end();
}

So that should match

51.255.70.33 - - [16/Mar/2016:18:03:49 +0100] "GET /dswh/18?transaction=47e30788-6f6d-48c1-a85f-b88f7b1fe66c&to=XXXXX%40yahoo.es&date=3%2f16%2f2016+5%3a02%3a46+PM&status=AbuseReport&channel=HTTP+API&account=XXXXX&category=Unknown&subject=XXXXXX HTTP/1.1" 200 6169 "-" "-"

Just fine.

Are you at latest mailwizz version? Otherwise i can't explain why the above will not work.

 

[Superyo]

I'm at latest version. I've found that code in apps/frontend/controllers/DswhController.php but it doesn't work.

I will check it more carefully and report to you.

Another question. In ElasticEMail you can put a webhook when you use the SMTP and EE reports the problems to that hook. How can I bind them in Mailwizz?

 

[twisted1919]

Another question. In ElasticEMail you can put a webhook when you use the SMTP and EE reports the problems to that hook. How can I bind them in Mailwizz?

Not sure, you should only use the web api with automatic processing, not the smtp one.

 

[Superyo]

When process a dswh petition, it matters the server id?

 

[twisted1919]

@Superyo - Yes, the server ID dictates what server type that is and what processing method to be used for incoming requests.

 

[Superyo]

So this query:

51.255.70.34 - - [18/Mar/2016:21:27:55 +0100] "GET /dswh/10?transaction=0f47f53c-55b9-4a2b-97c3-fdc96bb51d67&to=alfonso.galleg
o%40madrid.cepsa.es&date=3%2f18%2f2016+8:26:57+PM&status=Error&channel=SMTP+API&account=sat%40vlc.auren.es&category=DNSProblem
&subject=Auren-+Bolet%C3%ADn+Mensual+Marzo+2016 HTTP/1.1" 200 6169 "-" "-"

Will be ignored as has been sent through SMTP

 

[twisted1919]

@Superyo - Yes, that endpoint only processes web api server types as it can properly identify them.