1,060,000 Subscriber Limit in Send

Discussion in 'Common issues' started by BTW, Jul 19, 2019.

  1. BTW

    BTW New Member

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    Hi, is there a limit placed somewhere (query?) that would cause the send to a group that is 1.7M+ to stop exactly at 1,060,000? Perhaps it was due to even batches.

    The campaign status is "sent". Is there a safe way to kick it off for the remaining recipients, avoiding reasonable possibility to send the email to subscribers twice?

    I'm doing another send to that many again today, but my secondary question is helpful.

    Thanks!
     
  2. twisted1919

    twisted1919 Administrator Staff Member

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    @BTW - Did you check the campaign delivery logs? Maybe some of those have delivery error?
     
  3. BTW

    BTW New Member

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    I hadn't, but it all shows as success. The campaign thinks that it sent 100% successfully.

    I sent to the same list today, different campaign, and completed the 1.7M sends (besides failures due to email service daily limit)
     

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