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I am aware you are a busy man, but I do apologize if I spam. Cause there's a campaign I need to blast out. Therefore I need an answer quick. You have replied the ticket. Thanks again. :)

Btw, I have also asked this matter on existing ticket, no reply for few days and also open new ticket on this matter. But @twisted1919 seems no reply. Please advise.

@laurentiu, thanks for the reply. So is best not to disable since all customers are assigned to individual delivery servers? What if I change to 0, will it affect anything?

Hi all, Should I change the value of Change Server at to 0 since I assign individual delivery server to each of my customer? Meaning each customer assigned 1 delivery server. Thank you.

@twisted1919 noted. thank you.

Hi all, I am planning to upgrade my droplet vCPU and RAM, plus email campaign send out yesterday. My question is, if I shut down my droplet to upgrade the hardware. If I turn back on the droplet, is my email campaign tracking still able to track open/click/bounce/unsubscribe for the yesterday...

Noted @twisted1919. Will updating the ubuntu server security packages affect MailWizz application?

Hello all, I am using DigitalOcean to host my Mailwizz. Here is the specification I choose for my droplet: Ubuntu 18.04.3 (LTS) x64 2 vCPUs 2GB / 60GB Disk Few days ago I ran into this issue with error on my webmin(www.domain.com:10000) after I updated packages on server. Error...

After following steps above, the status says successfully removed from their Suppression List. Yeah, I just contacted Amazon support yesterday. Waiting their reply on this.

Yes I did, included into my campaign and send... same message from bounce logs. The email address is in Suppression List of Amazon SES.

@laurentiu I have follow the steps to remove my email from suppression list at Amazon SES. I choose my region as us-east-1 and remove at Suppression List Removal and it says successful removed. Usually this email will receive a notification from MailWizz backup but no mail was received and...

Hi @laurentiu, I am on region ap-southeast-1, so we can change to other region like us-east-1 to remove the suppression email address? Thank you, Joseph

Hi there, I have send out few campaigns. Before sending out, I will do a test run on all links including unsubscription page. Also, I will include my email address in the actual blast. I clicked on unsubscribe button with my email address for testing purposes. Now I can't receive emails, I...

Hi @majid1f , I am using Amazon SES as my delivery server. Most of the yahoo hard bounces are error like you mention: smtp; 554 delivery error: dd Not a valid recipient - atlas121.free.mail.ne1.yahoo.com smtp; 554 delivery error: dd Not a valid recipient - atlas124.free.mail.gq1.yahoo.com...

Hi there, I have just email out a list for my customers. We have provide DKIM keys for my customer to verified on their end. Most of the hard bounces are from yahoo mail. Anyone know the reason? Thank you, Joseph

Hi @kal09, I am fairly new in Mailwizz. But I think u need to change the Template Tags to "Not Required" at ur backend settings if u wish to use ur own unsubscribe link. Here are the steps: https://kb.mailwizz.com/articles/decide-template-tags-required/ Hope this helps. Joseph

@laurentiu Alright, noted and thank you.

@twisted1919 Downloaded and unzipped. Inside there are only 2 files. 1 is application.tar and 1 is database.sql. Is this correct files for backup?

I guess my backup is completed and successful? [2020-10-03 16:00:04] - Starting the backup process... [2020-10-03 16:00:04] - Checking to see if the storage directory exists... [2020-10-03 16:00:04] - The storage directory exists. [2020-10-03 16:00:04] - The directory for this backup is...

Hi @twisted1919 , I have no experience in server or no idea why it's disabled. Which I think its default when creating Droplets in DigitalOcean. So what you mean is to remove all PHP functions in disabled_functions at php.ini? disable_functions =...