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That is the delivery server quota about. To achieve a match between a schedule and a day, you need to make sure that at every moment, MW has enough emails to sent to deplete the quota. Of course it has to be able also to send that amount of emails. Did you read carefully this...

That is correct. That applies for hours also... No, that is not correct. That means it will set those numbers as a hourly quota. About that 3 hours, is just a coincidence, it should send every hour.

Hello, What @twisted1919 explained is correct. Don't think at a schedule in terms of days. Because if one day there are not enough emails to be sent, that doesn't mean the scheduler advances to the next schedule the next day, it will stay at the same schedule until will send the designated...

We encountered also this issue with the bounces not being sent from AWS to MW. I think you should ask their support what is happening and why the bounces are not posted. A good start would be some logs inside AWS for those bounces notifications, but unfortunately we could not find any. Maybe you...

Hello, Looks like the algorithm that the SNS Topic is using can be set when creating the SNS Topic. Which is happening here in the MW code: web/apps/common/models/DeliveryServerAmazonSesWebApi.php:309 So please change the the piece of code that comes after line 309 to this: $result...

Yes. Here is the upgrade tutorial: https://www.mailwizz.com/kb/upgrade-steps/ Cosmin

Hello, The process is a bit different, but we've got you covered. Please follow this with attention: https://www.mailwizz.com/kb/upgrading-notes-for-maiwizz-1-x-to-mailwizz-2-x/ Cosmin

With Force From = ALWAYS, it will always be the address of the delivery server you set in the backend, so you will know exactly what the from will be. It will overwrite what the customer are setting in the campaign Cosmin

Hello, Mailwizz is a standalone application, not a wordpress plugin. So it should be hosted separated from your wordpress site. Please do that. Maybe this is also helpful: https://www.mailwizz.com/kb/apache-htaccess-for-mailwizz/ Cosmin

Can you please open a support ticket and share with us the application backend credentials? Maybe SSH will be necessary. Cosmin

There is no way for the warmup plan to do this and is not its purpose. Conceptually the warmup plan is attached to a delivery server, not a campaign. You need to understand that you are warming up a delivery server, the campaign is just the dispatcher of the emails. You need to make your own...

No, there isn't.

Hello, If the warmup plan is not having enough emails to send, the current schedule will resume the next day, meaning they will not advance like you expected. Everything is explained here: https://www.mailwizz.com/kb/delivery-servers-warmup-plans/ Just make sure the campaigns are ready to push...

Hello, Maybe only using some css rules. In that view there is a hook that you might use it by creating a file called init-custom.php in your apps folder having the following content: <?php hooks()->addAction('campaign_form_setup_step_before_campaign_tracking_options', function (array...

We implemented this and it will be available in the next release. We added a field on the survey where the customer can specify how many responses to allow per responder. Default is -1 meaning unlimited. The responder will be identified by subscriber_uid if this is sent, or by ip if...

Why not import them into the global blacklist? The email blacklist in the backend? Cosmin

Keep in mind that we are restricting only the messages sent by the user. The AI response is not restricted in any way by the length. However there are settings for the max tokens that you can set: https://capture.dropbox.com/xin64ROiv0O2gPu5 Cosmin

What about the case when the subscriber id is not in the query string. In that case we should use the ip_address, is that correct? Cosmin

Hello, I was thinking the same. Is there a scenario in which we want somebody to respond more then once to a survey? Cosmin

Hello, You should be allowed to do it from the backend. I confirm the behaviour your described. @twisted1919 - What do you say? The delete button is not appearing in the backend if the Backend->Settings->Customers->Campaigns->Delete own campaigns->No We will get back to you with the solution...