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Hi, Please could somebody help. All of a sudden my campaigns are not sending properly, I have one now stuck on 37%, ive tried pausing, un-pausing, resume etc etc, nothing is working. This problem started yesterday when I noticed the campaigns had not been sending. Please could someone help...

Hey @Saurabh what server changes did you need to make?

Hi @twisted1919, Im using Hostgator, not the shared plan, I pay around $179/month for decent hosting. Where can I find all server specs? Im not much of a tech person. I've got an Indian guy I've always used who takes care of stuff. Yesterday he told me he tried updating mysql to mariadb to see...

Hey @twisted1919 can you help me figure this issue out. I've been having this problem now for 2 months. Basically I have only around 28k leads on one of my lists and I'm wanting to clean it off "non openers". I am basically filtering for leads who joined between about 3 months ago to 30 days...

Ok. Thanks alot

Hi, Ah ok thanks. How long would you estimate, a couple days? I send 3 emails daily. Thanks

Hi, I just updated to the new 1.6.1 and not only is the sending extremely slow my entire Mailwizz platform is also just running slowly. Any suggestions what I need to do? Thanks, Jonny

Hi, For some reason today all of a sudden my lead filtering has stopped working. So if you go to: Lists > All subscribers > Filters. Everyday I filter out my unopeners for a certain date range and usually it does take a couple mins, but now its not working at all, and when I finally finishes...

The error we are getting is just: Forbidden What you think?

Hi guys, Hoping somebody can help me out here; I've literally tried everything and cannot add Sparkpost to my mailwizz application? I've entered all the correct details that they've gave me, yet its just not working. I don't know if its because i already have 2 mail servers connected, is...

Ok cool, thanks! :)

When you signed up with spark post and they asked for your website where you collect leads, what kind of page did you show them, a lead capture kind of page? Also what hosting provider are you using? Thanks :) Jonny

Hi Jess, Are you using spark post for transactional mailing or marketing? I tried to get an account there a while ago and got rejected. Currently I'm using sendgrid but would love to add another weapon to my arsenal :) Thanks, Jonny PS. with sendgrid i get around 15-25% on average

Hi, This last 2 days my OVH hosting is totally down, no support or anything, i cannot load my mailer etc, so annoying. Anyway, I've choice but to move hosting. I've read about Linode on here, would you recommend them for mailing? I'm not mailing crazy amounts, like 40k per day, but growing...

Yep will do

No nothing at all. Doesn't matter filters i add no leads are coming up at all

Hi, Ive finally figured out how to delete unopeners and filter when they were added aswell, almost had a developer create a script for this but he found out it was already possible. So i select 'lists' - 'All subscribers' - 'filters' Then input the correct filter criteria and hit "Submit" No...

Ok thanks, so to confirm, this bottom piece of code would delete people who have not opened ANY campaigns within the last 30 days, PLUS who were added "on or before" 30 days ago?

Ahh right, yes i have access to everything on my server. I'll search how to get access to this, then do i literally copy paste the code i added above and run this? Also am i able to change subscriber un-opens/added date 30 days instead of the 90 i think i read it was for?

Hi, Thanks a lot. I've set the unsubscribe feature up. But for the command line, I'm gonna make myself look more stupid, but I've literally no idea where to run a command, as in literally where in the backoffice do i go to paste this command line in? This is the one i got from another post...