Search results

I looked back at my old conversations and here is what I did, below. This may not be helpful for your given situation, but this is what helped me. 1. Increase the max connections allowed by mysqlL max_connections = 2000 in /etc/my.cnf Article...

OK, I did that but what should I be looking for? I am not seeing any errors in the debug.

I'm trying to use the DB connection for live import and I keep getting an error (message below). I know all the login information is correct because I am using the exact information that I have in my websites config file that makes the connection. The only thing that I am a little unsure about...

Great. Glad to help

OK, here are the issues. In https://postimg.org/image/v2dttdc8j/: Change "email" to "EMAIL" In the input to the right of "EMAIL" you only want to add the data for email address (test@domain.dev). If you want that other data, you will need to click the "+" button but make sure that is an input...

Are there any errors in your zap? When you say "I see data inside Zapier", what do you mean? Are you saying that the subscriber is getting added in that step but then never gets added to your MW list? Can you send a screenshot of your POST action in Zapier (the "edit template" step)?

OK, no problem. I think I am just trying to understand what I could do to look into it more. It's not a big deal if a few of these internal bounces happen but it seems that they are starting to show up more and more. Below is a list of the unique internal bounces one of my customers received...

Cool, thanks. For those that are real internal bounces, how do try to understand what happened? For example, what would I do to investigate this: "550 table.social blacklisted in {base64}"

Is there something I need to do to recategorize them? Or is this something you just add in, in future updates? Thanks

I have seen some bounces that have descriptions that appear should be categorized as hard (or maybe soft) but are internal. For example: 552-5.2.2 The email account that you tried to reach is over quota. Please direct 550 Rejected 550 table.social blacklisted in {base64} Or am I maybe...

We have this set up and running but we have come accross a few issues. About 3 times since getting this set up (about 10 days ago) the website gives an error and nothing works. Here are the different errors we have gotten: Predis\Connection\ConnectionException Connection refused [tcp://***]...

Ya, I think that's what my developer ended up doing. Thanks.

Update: It looks like the update ignored most of the SQL updates so we are doing all those manually and then cleared the cache folders and it started to work.

It's been a long process but I am so close to finally getting MW updated to the lastest version. I am getting this error when trying to go to the list of campaigns: Property "CampaignOption.processed_count" is not defined. And this error when trying to get to the list of templates: Property...

OK, I will try that. Thanks

@EVA & @twisted1919 I know this is old but do you remeber what the fix was? I have lots of errors with Call to a member function *********** on null. It's for just one specific customer and the different functions that have errors are: findSubscribers() countSubscriber() isAttributeRequired()...

Awesome, glad you got it working. Do you still have to have the import setting turned to "yes"? I'm still on an old version of MW and it requires that to be turned on in order for auotresponders to work.

I finally figured this out. I was reluctant to ask for help on the forum for something like this and of course, as soon as I ask for help, I figure it out. We were struggling with this for so long. It ended up being a small line of code that we missed in the extension file.

I have been in the process of upgrading to the current version and have just been stuck for weeks on something I cannot seem to figure out and hoping someone might be able to point me in the right direction. I have an extension that edits the \apps\customer\controllers\campaignsConroller.php...

Something just came to me to try. I narrowed it down to that specific campaign. As you can see in that screenshot, nothing was showing up in the "status" column so I checked the database to see what was in that field. It was "processing." I changed it to "draft" and then everything worked. I...