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Getting the following error: The IMAP extension is missing from your PHP installation I installed it via the command line and it says i already have the newest version. Doesnt show in my phpInfo either Running Aws Lightsail: 8 GB RAM, 2 vCPUs, 160 GB SSD LAMP (PHP 8) Virginia, Zone A...

I am constantly getting these annoying emails where the subject reads something like this Campaign-Uid:an46773fzz1dd / Subscriber-Uid:gc2158tbvo817 - Unsubscribe request I have read around that I need to setup an email box monitor. I used the link below...

Can I send one Campaign to Multiple Lists. I have to create 4 campaigns with the same template to send to my 4 different lists.

I setup a new delivery server using Amazon SES using the link below: https://www.mailwizz.com/kb/adding-a-new-amazon-ses-delivery-server-web-api/ I noticed that with this particular SES setup (i have an older amazon delivery server as well) I get a message saying via amazonses.com at the end...

Clicking View delivery servers gets me an Error 500! Server type not allowed. This is happening for years. I think I saw somewhere years ago that they were aware of it. I could be wrong.

google postmater tools says my domain reputation is bad. Even though my user reported spam rate is 0%. I didnt have a dmarc setup so I set it up recently hoping it will fix it. But it has not I send bulk emails from my root domain along with transactional emails for my ecommerce site from...

I am getting a few errors on my cron jobs history page. bounce-handler feedback-loop-handler Can someone tell me how to fix this? Would the bounce-handler error prevent people from unsubscribing? I have noticed some emails that are unsubscribed and they still get campaigns sent to them...

Should I delete my inactive emails or move them to an inactive list and try to re-engage them at a later time? I think i read somewhere that some email clients were blocking the ability to track when you open their emails. I think it was apple mail. If this is the case would it be wise to...

How can I move users that havent interacted with my emails whether it be opened or clicked in the last 6 months? I had a cronjob setup a while back ago and disabled it. But I would like to know if there is a way I can do it through the actual gui vs a php script.

In my backend, I got the following error: {"errors":{"license_key":"This license is already registered to another MailWizz instance"},"message":"General error","status":"error"} This probably happened because i just switched to a different server. I went to the folowing link below to reset...

I have quite a few domains that I blacklisted because they are either catchall domains or greylisting servers. I been adding them through backend > settings > email blacklist method. I have to add each domain using regex. I just found another option in the backend > email blacklist > domain...

I want to mark subscribers who make purchases on my site as a customer. I also have customers who are from different companies which I send emails branded for their company. I also would like to make note of that as well Is there a way to tag the subscribers profile or should i move them to...

What does the IP address mean next to the subscriber?

Moved my server to an amazon lightsail. Tried setting up the backup but getting the following error: [2023-11-19 06:50:10] - Starting the backup process... [2023-11-19 06:50:10] - Checking to see if the storage directory exists... [2023-11-19 06:50:10] - The storage directory exists...

My server is setup on like this: https://newsleter.website.com. Do i have to setup a sending server if its only me thats using my server for sending emails? Using amazon SES by the way. If I do have to set one up do I set it up for website.com or do I have to setup up newsleter.website.com?

I am trying to migrate over to a lightsail instance. I use the mailwizz backup plugin which copies the files and the database to my s3 bucket. Using the following link below https://www.mailwizz.com/kb/migrating-mailwizz-to-a-new-server/ I was able to to migrate it to a proxmox vm with ubuntu...

In the API docs, the Search By Status Endpoint shows "TODO - implement" for the python tab. What does that mean? How come I dont get sample code like I do with the other endpoints and for php? Im trying to search for emails where status = moved. The below shows confirmed but I guess i...

I have a cronjob that moves my inactive emails (90 Days) to an inactive list show below: * * * * 0 /opt/sp/php7.0/bin/php -q /srv/users/serverpilot/apps/newsletter-unisource/public/apps/console/console.php move-inactive-subscribers --src="lq645z6zt36bb" --dst="xz793s4agw80d" --time="-3 months"...

Im having a problem with one of my subscribers not receiving my emails. When I search the email it comes up on two lists. Both of which I send campaigns to. When I click the Campaigns sent to this subscriber icon it shown no emails being sent to him for both lists. I wonder how many...

Been using Amazon SES for years. I would like to know besides Amazon being cheaper, are there any advantages of going with Mailgun or sendgrid and having a dedicated IP. Which has the better deliverability rate?