Emails to admins

[dreyerretief]

Hi,

Is there a way to disable the email notifications that go out to admins? where do we find the log for the mail that was not sent?

 

[laurentiu]

Is there a way to disable the email notifications that go out to admins?

You can create a group and deny permissions to view messages and add to that group the user.

where do we find the log for the mail that was not sent?

You will not find logs for this type of emails, but as you can see the message is quite explicit.

 

[dreyerretief]

You can create a group and deny permissions to view messages and add to that group the user.

You will not find logs for this type of emails, but as you can see the message is quite explicit.

I know about those options but I want to stop the email for unread messages to be sent.

 

[twisted1919]

but I want to stop the email for unread messages to be sent.

Backend > Settings > Customers > Common > Unread messages reminder frequency = Disabled.
You can do the same for particular customer groups.

 

[dreyerretief]

Backend > Settings > Customers > Common > Unread messages reminder frequency = Disabled.
You can do the same for particular customer groups.

Will that stop the messages to be sent to administrators as well. Because the people who got the messages were not clients but system admins?