Checkbox consent

[gelay]

Could anyone know if there are any archived or deleted consent fields in our MailWizz setup? A consent field was created last Thursday, but now it seems to be missing from our custom segment fields. However, the consent checkbox is still visible on the form.

We've already tried removing the related code, but the checkbox still appears.

 

[laurentiu]

Could anyone know if there are any archived or deleted consent fields in our MailWizz setup? A consent field was created last Thursday, but now it seems to be missing from our custom segment fields. However, the consent checkbox is still visible on the form.

We've already tried removing the related code, but the checkbox still appears.

I’d like to better understand the issue you're experiencing, but I’m a bit unclear on a few points. Could you please clarify the following:

• When you say the "consent field was created but now seems to be missing from the custom segment fields" — could you let me know exactly where you’re checking and not seeing it anymore?
• Also, where exactly are you still seeing the consent checkbox — is it on a subscription form, an embedded form, or somewhere else?
• Lastly, what do you mean by "removing the related code"? Are you referring to changes made in the form HTML or somewhere else in the MailWizz interface?

Best,
Laurentiu